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New York BBB Reliability Report for
CHECK PROCESSING BUREAU ENFORCEMENT DIVISION


  • This business has an unsatisfactory record with the BBB

Business Contact Information

Name:
CHECK PROCESSING BUREAU ENFORCEMENT DIVISION
Address:
130 Church Street, Suite 276
New York , NY 10007
Phone Number:
(888) 238-2390
Type of Business:
Collection Agencies



This is NOT a BBB Accredited business

The information in this report has either been provided by the company, or has been compiled by the Bureau from other sources.

Nature of Business

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According to reports filed with the BBB, Check Processing Bureau Enforcement Division solicits consumers for monies owed on a check that consumers believe has already been paid. In most cases the debt does not belong to the consumer. Consumers report that they are told the company will pursue criminal action if consumers do not pay. The company will not furnish consumers requests of a copy of the unpaid check and additional proof of debt.

Customer Experience

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Based on BBB files, this business has an unsatisfactory record with the Bureau, because there is a pattern of complaints, and the business has not corrected the underlying reason for the complaints.

The company's size, volume of business, and number of transactions may have a bearing on the number of complaints received by the BBB. The number of complaints filed against a company may not be as important as the type of complaints, and how the company handled them. The BBB generally does not pass judgment on the validity of complaints filed.

Complaint Outcome Statistics:

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Complaint OutcomeLast 12 MonthsLast 12..36 MonthsTotal
Resolved
Consumer received the requested resolution		011
No Response
The Company has failed to respond to complaints		18182
TOTAL18283

Complaint Issues:

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Please understand that complaints may concern more than one issue

Complaint IssueLast 12 MonthsLast 12..36 MonthsTotal
Credit or Billing Disputes07979
Refund Practices101
Service Issues033
TOTAL18283

Additional Information

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In New York City a debt collector must be licensed with the Department of Consumer Affairs in order to collect debt from a New Yorker. Check Processing Bureau Enforcement Division is not a licensed debt collector in New York City.

Report as of: 2/9/2010

 

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As a matter of policy, the Better Business Bureau does not endorse any product, service, or company. BBB reports generally cover a three-year reporting period, and are provided solely to assist you in exercising your own best judgment. Information contained in this report is believed reliable but not guaranteed as to accuracy. Reports are subject to change at any time.

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Business ID: 92394