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New York BBB Reliability Report for
POCKET SOLUTIONS, INC.


  • This business has an unsatisfactory record with the BBB

Business Contact Information

Name:
POCKET SOLUTIONS, INC.
Additional Business Names:

Pocket Solutions
Address:
95B Hoffman Lane
Islandia, NY 11749
Principal:
Michael DiLeo, President/CEO
Phone Number:
(631) 546-5327
Fax Number:
(631) 546-5327
Website:
www.thepocketsolution.com
Type of Business:
Internet Shopping Services



This is NOT a BBB Accredited business

The information in this report has either been provided by the company, or has been compiled by the Bureau from other sources.

Customer Experience

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Based on BBB files, this business has an unsatisfactory record with the Bureau because it failed to respond to one or more complaints.

The company's size, volume of business, and number of transactions may have a bearing on the number of complaints received by the BBB. The number of complaints filed against a company may not be as important as the type of complaints, and how the company handled them. The BBB generally does not pass judgment on the validity of complaints filed.

Complaint Outcome Statistics:

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Complaint OutcomeLast 12 MonthsLast 12..36 MonthsTotal
Resolved
Consumer received the requested resolution		112
Administratively Judged Resolved
The Company has responded to the complaint(s) addressing the disputed issues, however, the consumer remains dissatisfied		101
No Response
The Company has failed to respond to complaints		044
TOTAL257

Complaint Issues:

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Please understand that complaints may concern more than one issue

Complaint IssueLast 12 MonthsLast 12..36 MonthsTotal
Customer Service101
Delivery Issues011
Guarantee or Warranty Issues101
Refund Practices022
Selling Practices022
TOTAL257

Report as of: 2/9/2010

 

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As a matter of policy, the Better Business Bureau does not endorse any product, service, or company. BBB reports generally cover a three-year reporting period, and are provided solely to assist you in exercising your own best judgment. Information contained in this report is believed reliable but not guaranteed as to accuracy. Reports are subject to change at any time.

The Better Business Bureau reports on members and non-members. Membership in the BBB is voluntary, and members must meet and maintain BBB standards. If a company is a member of the BBB, it is stated in this report.


Business ID: 73079