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New York BBB Reliability Report for
THE KNOT INC.


  • This business has no rating

Business Contact Information

Name:
THE KNOT INC.
Additional Business Names:

The Nest

WeddingTracker.com
Address:
462 Broadway
New York, NY 10013
Phone Number:
(877) 843-5668
Additional Phone Numbers:
(530) 242-1621
(530) 242-1621
(212) 515-3540
(800) 982-5365
Website:
www.theknot.com
Type of Business:
Bridal Shops



This is NOT a BBB Accredited business

The information in this report has either been provided by the company, or has been compiled by the Bureau from other sources.

Customer Experience

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The company's size, volume of business, and number of transactions may have a bearing on the number of complaints received by the BBB. The number of complaints filed against a company may not be as important as the type of complaints, and how the company handled them. The BBB generally does not pass judgment on the validity of complaints filed.

Complaint Outcome Statistics:

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Complaint OutcomeLast 12 MonthsLast 12..36 MonthsTotal
Resolved
Consumer received the requested resolution		121022
Resolved
Consumer received part of the requested resolution		011
Administratively Judged Resolved
The Company has responded to the complaint(s) addressing the disputed issues, however, the consumer remains dissatisfied		022
No Response
The Company has failed to respond to complaints		101
TOTAL131326

Complaint Issues:

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Please understand that complaints may concern more than one issue

Complaint IssueLast 12 MonthsLast 12..36 MonthsTotal
Advertising Issues123
Contract Disputes011
Credit or Billing Disputes9211
Customer Service112
Delivery Issues022
Product Quality101
Refund Practices156
TOTAL131326

Additional Locations

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This firm also does business at the following locations.

1679 Wedding Way
Redding, CA 96003

Report as of: 2/9/2010

 

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As a matter of policy, the Better Business Bureau does not endorse any product, service, or company. BBB reports generally cover a three-year reporting period, and are provided solely to assist you in exercising your own best judgment. Information contained in this report is believed reliable but not guaranteed as to accuracy. Reports are subject to change at any time.

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Business ID: 68265