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New York BBB Reliability Report for
TOPDOT MORTGAGE

A BBB Accredited business since 03/08/2000

  • This business has a satisfactory record with the BBB

Business Contact Information

Name:
TOPDOT MORTGAGE
Additional Business Names:

Premium Capital Funding LLC
Address:
125 Jericho Turnpike, Suite 400
Jericho, NY 11753
Original Business Start Date:
1/1/1995
 
Principal:
David A. Brown, President
Phone Number:
(516) 870-1000
Additional Phone Numbers:
(800) 269-6296
(516) 870-1284
Fax Number:
(516) 870-1124
Email Address:
ahornig@topdot.com
Type of Business:
Mortgages



The information in this report has either been provided by the company, or has been compiled by the Bureau from other sources.

Program Participation

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This business participates in the Bureau’s MIP program and has committed to following ethical business practices. As part of this program, it has agreed to use special procedures consisting of mediation and arbitration, if necessary, to resolve complaints. Click here for more information on BBB accreditation standards.

Customer Experience

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Based on BBB files, this business has a satisfactory record with the Bureau. A “satisfactory record” means that a company has been in business for at least 12 months, and has properly addressed complaints referred to it by the Bureau. The business cannot have an unusual volume or pattern of complaints, or any government actions against it involving its marketplace conduct. The Bureau must understand and have no concerns about the business’s products, services and type of business.

The company's size, volume of business, and number of transactions may have a bearing on the number of complaints received by the BBB. The number of complaints filed against a company may not be as important as the type of complaints, and how the company handled them. The BBB generally does not pass judgment on the validity of complaints filed.

Complaint Outcome Statistics:

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Complaint OutcomeLast 12 MonthsLast 12..36 MonthsTotal
Resolved
Consumer received the requested resolution		101
Resolved
Consumer received part of the requested resolution		112
Administratively Judged Resolved
The Company has responded to the complaint(s) addressing the disputed issues, however, the consumer remains dissatisfied		123
TOTAL336

Complaint Issues:

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Please understand that complaints may concern more than one issue

Complaint IssueLast 12 MonthsLast 12..36 MonthsTotal
Contract Disputes202
Refund Practices101
Selling Practices022
Service Issues011
TOTAL336

Report as of: 2/9/2010

 

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As a matter of policy, the Better Business Bureau does not endorse any product, service, or company. BBB reports generally cover a three-year reporting period, and are provided solely to assist you in exercising your own best judgment. Information contained in this report is believed reliable but not guaranteed as to accuracy. Reports are subject to change at any time.

The Better Business Bureau reports on members and non-members. Membership in the BBB is voluntary, and members must meet and maintain BBB standards. If a company is a member of the BBB, it is stated in this report.


Business ID: 18575