Better Business Bureau

The information in this report has either been provided by the company, or has been compiled by the Bureau from other sources.

Complaints to the Bureau allege that Best Price Cameras engages in high pressure sales tactics and false claims in order to intimidate consumers into buying extra items while they are placing their original order. Reports allege that these extra items are usually not compatible with the camera and consumers are not given an exact total of all items at the time of purchase. As a result, consumers are charged for warranties, batteries and other camera accessories that they did not know they were buying and that were advertised on the website as being included with the camera. Consumers report that invoices from Best Price Cameras are not itemized so it is difficult to know what consumers are being charged for and it is very difficult to obtain a refund. Consumers also detail grievances with the company such as being lied to about order status, cancelled orders without notification, purchasing and never receiving a product, being charged in excess of their original purchase without their consent, and difficulty contacting the company.